The board that oversees all domain registrars, The Internet Corporation For Assigned Names and Numbers (ICANN), sets transfer policies to help protect against unauthorized transfers and changes to ownership.
Transfers Between Registrars
Transfers between registrars require approval by entering the transfer authorization code (also called EPP code or authinfo code).
Transfers of Ownership
Changing the Registrant Name, Registrant Organization, and/or Registrant Email count as transfers. You don’t need to enter the transfer authorization code to change the Registrant contact information. However, the change must be approved. If the email address stays the same, we email the current Registrant to ask for approval. The approval must be completed within 3 days.
If the email address changes, we email the new contact to ask for approval. After the new contact approves, we email the current Registrant to ask for approval. Both contacts must approve within 3 days.
If the Current Registrant Can’t Approve Transfers of Ownership
If the Registrant email on a domain is out of date, we will need to use a different method to get approval. We can contact the Registrant by telephone or postal mail. However, if all of that information is out of date, we may ask for photo ID or other documentation to verify identity. Please contact us to discuss options.
Transfer Lock After Transfers
It is not possible to transfer a domains within 60 days of a previous transfer. Since changing ownership is now considered a transfer, you cannot transfer or change ownership within 60 days of a previous transfer or change of ownership.
However, it is possible to opt-out of this 60 day lock. When a domain is transferred, the current Registrant has the option to opt-out of the 60 day lock. The new Registrant is not given this option, and is bound by the decision of the previous Registrant.
Please Note: If ID or documents are used to approve changes, we may opt the domains into the 60 day transfer lock.
Designating Pair Domains as an Agent
If you use our WHOIS Privacy, the email address listed in WHOIS will change every week. Since this is considered a transfer, the policy would ask us to verify with you two times every week. Instead of making you verify so often, you can designate Pair Domains as an Agent to authorize changes to WHOIS information. This will allow us to change the address in WHOIS every week, without asking you for approval each time.
Designating Pair Domains as an Agent is a requirement to use Email Privacy. We will only make changes to the email address for use in WHOIS Privacy. We will follow standard approval procedures for all other changes to the Registrant Name, Registrant Organization, and/or Registrant Email.
