Email with Office 365

Please follow these steps to direct email to Office 365:

1. Log into the Domain Name Management System
2. Click the domain to update
3. Click Domain Address Settings
4. If you are turning on Custom DNS, read the warning, read and agree to the
   terms of service, and click Enable
   If you already use Custom DNS, you can skip this this step
5. Click Add New Record
6. Select TXT from the Add New Record menu, enter this information, and click Add Record
   Host Name: @
   Text: Enter the text record requested in the Office 365 set up. It should look something like MS=msXXXXXXXX

Next, log in to Office 365 and verify that they see the TXT record. When they verify the record, they will provide you with the MX record to use. Then you can return to the Custom DNS interface to add that record:

1. Select MX from the Add New Record menu, enter this information, and click Add Record
   Host Name: @
   Priority: 0
   Mail Server: Enter the record requested in the Office 365 set up

There are also other records that should be added:

1. Select CNAME (Parking) from the Add New Record menu, and click >> More three times (five times if you use Mobile Device Management (MDM)
2. Enter this information
   Alias: autodiscover
   Points To: autodiscover.outlook.com

   Alias: lyncdiscover
   Points To: webdir.online.lync.com

   Alias: msoid
   Points To: clientconfig.microsoftonline-p.net

   Alias: sip
   Points To: sipdir.online.lync.com

   If you use Mobile Device Management (MDM), enter two more records. If you do not use MDM, you can skip these two records
   Alias: enterpriseregistration
   Points To: enterpriseregistration.windows.net

   Alias: enterpriseenrollment
   Points To: enterpriseenrollment.manage.microsoft.com

3. Click Add Records
4. Select TXT from the Add New Record menu, enter this information, and click Add Record
   Host Name: @
   Text: v=spf1 include:spf.protection.outlook.com ~all
   Please Note: Microsoft’s documentation suggests using -all instead of ~all. We recommend starting with ~all until you confirm email works. After you confirm, you can switch to -all
5. Select SRV from the Add New Record menu, enter this information, and click Add Record
   Host Name: _sip._tls
   Priority: 100
   Weight: 1
   Port: 443
   Target: sipdir.online.lync.com
6. Select SRV from the Add New Record menu, enter this information, and click Add Record
   Host Name: _sipfederationtls._tcp
   Priority: 100
   Weight: 1
   Port: 5061
   Target: sipfed.online.lync.com