Use the cancel option whenever you wish to discontinue service. Once your plan is canceled, your site will no longer operate.
Refunds: The purchase of a paid plan can be fully refunded within the first 14 days. However, upgrades cannot be refunded. So if you purchase a plan, do not upgrade it, and cancel it within 14 days, the cost will be refunded.
If you start with an Included plan and upgrade to a paid plan, or if you change from one paid plan to another, we are not able to offer a refund, even if plan is canceled within 14 days.
After 14 days, we cannot give a refund.
Time remaining: Once your site is canceled, all time remaining will be voided. If you no longer require your web site, but still have time remaining on your plan, we recommend you re-assign the site to a different domain name in order to use up your time.
Reactivating a canceled site: To reactivate a canceled site on a domain name, you must sign up for a new site on the same domain name. If your old site data is still available, we will attempt to restore it automatically for you. Please note that unused time from a canceled site plan is not restored.
